A US Senate panel has raised concerns over skyrocketing airline fees for seat assignments and luggage, with plans to call executives from major carriers to testify on Dec 4. The hearing, led by Senator Richard Blumenthal, will explore revelations from a year-long investigation into airline pricing practices.
Key Findings
- Revenue Surge:Airlines earned $12.4 billion in seat fees between 2018 and 2023, according to Blumenthal’s report.
- United Airlines earned $1.3 billion in seat fees in 2023, surpassing its $1.2 billion from baggage fees.
- Algorithmic Pricing:Airlines increasingly use customer data and algorithms to set personalized fees.
- Fee Enforcement Tactics:
- Frontier and Spirit paid $26 million to gate agents between 2022-2023 to enforce bag fee compliance.
- Frontier offers up to $10 commission per gate-checked bag to personnel.
Airline Responses
- Frontier: Defended the commission system, stating it ensures fair enforcement of bag size rules.
- Spirit and United: Declined to comment.
- Delta: Highlighted its commitment to providing fare options tailored to travelers' needs.
- Airlines for America (Trade Group): Argued that fees are optional, noting average domestic round-trip fares (including fees) in 2023 were 14% lower than in 2010 in real terms.
Proposed Actions
- Greater Transparency:Senator Blumenthal is advocating for Congress to mandate detailed disclosures of airline fees.
- Investigations:The USDOT should examine incentive-based fee collection practices for potential abuse.
Past Challenges to Reform
- In 2018, airline CEOs successfully lobbied against bipartisan legislation to make baggage and change fees "reasonable and proportional."
- Airlines recently sued to block a USDOT rule requiring upfront disclosure of fees.
Consumer Impact
The rise in airline fees has sparked frustration among travelers, with many questioning whether the practices prioritize profit over fairness. Blumenthal’s panel aims to uncover whether fee structures and enforcement tactics undermine consumer rights and federal tax obligations.
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