Singapore’s financial sector has reached a milestone: 100% of major financial institutions are deploying, piloting, or researching AI, with zero firms reporting no adoption plans.
That’s according to Finastra’s Financial Services State of the Nation 2026 survey — positioning Singapore as one of the most AI-ready banking ecosystems globally.
Key Survey Highlights
AI Adoption
0% holdouts
Majority actively deploying AI across business functions
Remaining institutions piloting or researching
Singapore’s financial sector is now fully committed to AI integration.
Technology Infrastructure
71% say core infrastructure is ahead of peers
71% rate security and reliability above peers
84% report readiness for tech and cultural change
This reflects strong digital foundations built over the past decade.
Cloud Penetration
55% mostly or fully cloud-based
30% hybrid environments
13% primarily on-premise
Cloud is now the dominant operating model.
Customer Experience Focus
69% say CX and personalisation lead peers
83% plan further investment
Real-time payments
24/7 AI chatbots
Enhanced digital journeys
Innovation Strategy
55% build internally
32% use blended fintech partnerships
9% rely mainly on partnerships
Singapore banks are balancing in-house capability with fintech collaboration.
What This Means for Investors
AI is no longer experimental — it’s operational.
Cost efficiency, fraud detection, compliance automation, and customer engagement will be primary AI value drivers.
Continued cloud migration suggests sustained demand for:
Cybersecurity
Data infrastructure
Fintech partnerships
Singapore’s banking sector is evolving from digital transformation to AI optimisation phase.
Bottom Line
- Get link
- X
- Other Apps
- Get link
- X
- Other Apps

Comments
Post a Comment