KUALA LUMPUR, Jan 7 (Bernama) -- Bursa Malaysia’s benchmark index rebounded from earlier losses to close at its intraday high on Wednesday, gaining 0.27 per cent in late trading as buying interest returned to selected heavyweights. At 5 pm, the FTSE Bursa Malaysia KLCI (FBM KLCI) advanced 4.48 points to 1,676.83 from Tuesday’s close of 1,672.35. The benchmark index opened 0.88 of-a-point lower at 1,671.47 and subsequently hit a low of 1,665.94 during the mid-morning session before gaining momentum toward closing. On the broader market, losers led gainers by 565 to 512, while some 526 counters were unchanged, 1,046 untraded, and 10 suspended. Turnover improved to 2.73 billion units worth RM2.76 billion versus Tuesday’s 2.66 billion units worth RM2.76 billion. Dealers said that investors were cautious following geopolitical developments in Asia.
AI-Driven Cost Efficiency
- Hong Leong Bank (HLBANK) projects a lower cost-income ratio (CIR) due to AI adoption, expecting CIR to drop below 40%, compared to its previous 41% guidance.
- For 1HFY2025, CIR stood at 38.8%, exceeding expectations despite heavy IT and digital investments.
- AI is being expanded beyond collections and telemarketing to other operations, including boosting relationship managers’ productivity.
Strategic AI & Digital Banking Collaboration
- Hong Leong Bank partners with China’s largest digital bank, WeBank Technology Services, serving 400M retail customers & 5M businesses.
- The alliance will focus on AI, automation, and sales/service digitization to enhance efficiency and technological capabilities.
Workforce & Regulatory Impacts
- AI adoption will not affect workforce numbers (~10,000 employees) but aims to improve productivity.
- The removal of the Rule of 78 interest calculation method is expected to have an immaterial impact on Hong Leong Bank’s financials.
Bank of Chengdu Stake & Market Performance
- Hong Leong Bank’s stake in Bank of Chengdu (BoCD) remains stable at 17.8% after dilution from minority shareholders converting bonds.
- Stock surged 2.6% to RM21.42, valuing the bank at RM46.04 billion.
Summary:
- Hong Leong Bank expects AI to reduce operational costs, lowering CIR below 40%.
- Strategic alliance with China’s WeBank focuses on AI and digital transformation.
- AI implementation will not affect workforce size but enhance productivity.
- Stock price gained 2.6%, with market value reaching RM46.04 billion.
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