Expect significant new tariffs on Chinese imports and moderate levies on goods from other nations , as President-elect Donald Trump rolls out his protectionist agenda. However, with his preference for chaotic policymaking and sudden shifts , there’s uncertainty on how soon these import taxes will actually hit. Dubbed “ Tariff Man ,” Trump aims to use tariffs both strategically and tactically . He’s mentioned taxing all Chinese goods up to 60% and potentially setting 10%-20% tariffs on imports globally , but details on these plans remain vague . Key players within Trump’s team are divided: Robert Lighthizer , a staunch tariff advocate, sees permanent duties as crucial to balance US trade , while others, like billionaires John Paulson and Scott Bessent , view tariffs as temporary leverage. Trump’s previous administration had mixed feelings, especially on national security-related trade limits , which he sometimes dismissed, favoring an “open for business” approach. High-profile busin
The Malaysian Aviation Commission (Mavcom) received 2,083 complaints in the first half of 2024 (1H2024), reflecting a 32% year-on-year decrease compared to the same period in 2023, according to its bi-annual consumer report. Of these complaints, 98% were related to airlines, while the remaining 2% concerned airport services.
Firefly, a subsidiary of Malaysia Aviation Group, recorded the highest number of complaints, with 166 complaints per million passengers, followed by Batik Air Malaysia (formerly Malindo Air) at 139 complaints, and AirAsia X Bhd at 127 complaints. The top three complaint categories were flight cancellations, mishandled baggage, and flight delays, which made up 42% of the total complaints.
Despite the high volume, Mavcom resolved 97% of the complaints, with 45% of them resolved in favor of consumers after airlines reversed initial decisions. However, 579 complaints were deemed unactionable due to incomplete documentation or other jurisdictional issues.
Airlines and airports are required to respond to complaints within 30 days under the Malaysian Aviation Consumer Protection Code (MACPC), and Malaysia Airlines, MASwings, and Firefly achieved resolution rates of over 90% within this period. AirAsia and AirAsia X met their on-time performance (OTP) targets for domestic and international flights during select months, while Batik Air Malaysia and Malaysia Airlines faced shortfalls in meeting their OTP targets from April to June 2024.
All airlines successfully met the required standards for flight cancellations during this period, achieving a 100% operational rate for scheduled flights.
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