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Lazada Unveils AI-Powered Shopping Assistant Ahead of 11.11 Sale

Lazada Malaysia has launched AI Lazzie, an AI shopping assistant powered by OpenAI’s ChatGPT, to enhance the user experience on its platform as the 11.11 sale approaches. AI Lazzie provides users with tailored product recommendations, deals, and curated suggestions based on wishlists and past purchases. Accessible through the Message+ feature on Lazada's app, AI Lazzie will be fully rolled out by the 11.11 sale. Users can also take a personality quiz to discover their shopping “spirit animal” — such as a llama or fennec fox — which grants a unique LazCash voucher code redeemable through Message+. Virtual try-on models are another new feature, allowing users to visualise clothing on virtual models, streamlining the shopping experience for customers and reducing costs for sellers. In October, Lazada released a whitepaper on AI adoption in Southeast Asian e-commerce . The study, conducted with Kantar, surveyed over 6,000 users across Southeast Asia and found that 88% of shoppe
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HSBC to Begin Senior-Level Job Cuts in Coming Weeks Amid Restructuring

 HSBC Holdings plc is set to announce its first wave of job cuts within weeks, primarily targeting senior roles, as part of an ongoing restructuring led by Michael Roberts, head of the bank’s new global wholesale banking division. This revamp, unveiled by Group CEO Georges Elhedery, aims to streamline operations in response to investor concerns amid growing competition from fintechs and regional banks.

Roberts emphasized that the cuts will be managed “quickly and thoughtfully” to minimize disruption, with several rounds expected over the coming weeks. The restructuring consolidates HSBC’s commercial and institutional banking under Roberts and introduces a new international wealth and premier banking segment overseen by Barry O’Byrne.

The overhaul also includes geographical reorganization, splitting HSBC’s operations into an Eastern region (Asia-Pacific and the Middle East) and a Western region (UK, Europe, and the Americas). Hong Kong and the UK will remain as standalone units.

Roberts reiterated that the restructuring is aimed at simplifying operations rather than cutting costs and dismissed any plans to split up the bank, a move previously suggested by major shareholder Ping An Insurance Group.

Discussing Donald Trump’s re-election, Roberts noted that proposed tariffs could result in retaliatory measures, which would impact the US economy. He suggested a more strategic approach to tariff implementation.

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