KUALA LUMPUR, Jan 6 (Bernama) -- Bursa Malaysia ended lower on Tuesday, with the key index slipping 0.45 per cent amid a lack of catalysts and mild profit-taking following recent gains, in contrast with regional markets. At 5 pm, the FTSE Bursa Malaysia KLCI (FBM KLCI) declined 7.97 points to 1,672.35 from Monday’s close of 1,680.32. The benchmark index started the day 1.91 points lower at 1,678.41 and moved between 1,667.82 and 1,679.26 throughout the day. On the broader market, gainers beat losers by 624 to 506, while some 531 counters were unchanged, 988 untraded, and 11 suspended. Turnover improved to 2.66 billion units worth RM2.76 billion against Monday’s 2.53 billion units worth RM2.40 billion.
I have been in dilemma on whether to post my bad experience with the customer service from HSBC but in the end I decided to post my story here so that more people are aware of some of the bad services by certain banks , and this is not limited to HSBC. If I have bad experience with other credit card issuers in the future, I might post it here as well. I know that not all customer service are perfect, but at least what they should do is to provide the best customer service that can satisfy their customer. Being the HSBC credit card user for about four years, I feel that HSBC has been doing alright to retain and to satisfy their customer. Why? Because there was once that my dad has lost his wallet and we called to block the card, and immediately the CS offered to send a replacement card and he received his card within three days. However, my experience with the replacement card is totally contrast with what my dad has experienced. Ok, the following is what I have been experiencing and I...